Frequently Asked Questions

How do I get a vaccine?

To register for vaccination with the Florida Department of Health in Marion County, visit or call 866-201-6768 (TTY # is 833-476-1519).

Additional locations in Marion County that may be providing COVID-19 vaccines include the Heart of Florida Health Center, Publix, Walmart, Sam’s Club, Winn Dixie, Walgreens, and CVS Pharmacy.

Heart of Florida Health Center (
Publix (
Walmart (
Sam's Club (
Winn Dixie (
Walgreens (

You can also call the Heart of Florida Health Center at 352-732-6599 and CVS Pharmacy at 800-746-7287 to see what appointment options they may have. To see additional vaccination locations in the state of Florida, please visit: or

Was my vaccine appointment registration successful?

If you registered for a vaccination through, you can call 833-540-2070 to confirm your registration. Depending on how you asked to be notified, you should also begin receiving emails or text messages from that remind you of your registration.

When will I receive a call to schedule an appointment?

Schedulers call between the hours of 8 a.m. and 8 p.m. Monday through Friday and 8 a.m. to 5 p.m. on Saturday and Sunday. Registrants receive calls for appointments in the order in which DOH-Marion received their signups.

If you registered through, the time that your shot is available will depend on when you signed up and the number of vaccines that the department receives each week. DOH-Marion receives varying amounts of vaccines each week from state government; currently, the department receives about 3,000 first dose vaccines per week.

What vaccine will I receive?

FDOH-Marion is currently receiving Pfizer COVID-19 vaccine. This vaccine is a 2-dose shot. Pfizer requires 21 days between the first and second shot. For more information about this shot and other approved COVID-19 vaccines, please visit

Where will the vaccinations be given?

The current site for vaccinations scheduled by the Department of Health in Marion County is the Paddock Mall (3100 SW College Road) in Ocala. Vaccinations are by pre-registered appointments only; no walk-ups are accepted. The entrance site for vaccinations is located next to the Belk entrance facing Southwest College Road.

When did FDOH begin vaccinating people 12 and older?

The Florida Department of Health began vaccinating people 12 and older with Pfizer COVID-19 vaccine on Wednesday, May 13, 2021

I missed my call about a vaccination appointment. What now?

If you missed your call for an appointment and would still like an appointment for your first vaccination, please contact the department by email at or by phone at 352-644-2590 from 8 a.m. to 5 p.m. Monday through Friday.

I live in another county. Am I eligible for the shot in Marion County?

You are eligible to get the vaccine in any county as long as you meet the state’s eligibility requirements. For information on pre-registering for future vaccine in various Florida counties, visit For the latest information on COVID-19 vaccines in Florida, visit

Do I have to pay for the vaccine?

COVID-19 vaccinations will always be provided free of charge. Schedulers will never ask for credit card information.

Do I need to be a resident of Florida to receive the COVID-19 vaccine?

Both full-time and seasonal residents are eligible to get their COVID-19 vaccines in Florida. Someone should only get their shot in Florida, however, if they will be in Florida for the time period needed to receive both shots.

Residents should bring a copy of a valid Florida driver’s license or Florida identification card.

Seasonal residents can bring copies of two of the below for a proof of residential address:

-A deed, mortgage, monthly mortgage statement, mortgage payment booklet or residential rental or lease agreement.
-A utility hookup or work order dated within 60 days before registration.
-A utility bill not more than 2 months old.
-Mail from a financial institution, including checking, savings or investment account statements not more than 2 months old.
-Mail from a federal, state, county or municipal government agency not more than 2 months old.

Seasonal residents living with a permanent resident (includes a parent, step-parent or legal guardian) should bring:

-One proof of residential address from the list above.
-Statement from the person with whom you are living.

My spouse and I signed up at the same time. Will we both be given appointments at the same time?

Yes, the Florida Department of Health in Marion County is working to schedule spouses and family members together as much as possible.

I signed up with the wrong email. Will I be called for an appointment or emailed?

All appointments will be scheduled via phone, not via email.

What number will I receive a call from to schedule my appointment?

Department of Health in Marion County schedulers’ calls should display as coming from the health department’s main phone number, which is 352-629-0137. We encourage you to save this phone number into your contact list so you recognize it when you receive the call.

The department may occasionally have a third-party vendor scheduling appointments as well. If you have spam block on your phone, you may want to turn it off while you are waiting for a call regarding a vaccination appointment.

Can you ensure that my second dose appointment will be made and honored?

Yes, all second appointments are scheduled at the time of vaccination and will be honored.